"Where are the pictures you took today / yesterday?"
With capturing up to 300 images a game, getting the pictures online after a game takes some
time. After the photos are taken at the event, everything becomes a one-man show. The pictures
are cropped, rotated, color corrected, enhanced, and indexed. All images are checked for focus
and composition, and the bed images are discarded. Then the gallery has to be created and the
files transferred to the web host. For very hour shooting, there is typically 1 to 1 1/2 hours of
post-production to get them online. And the more games that are shot in a day, the longer it takes.
However, we try to get the pictures up as soon as possible. The amount of time it takes to get
them online varies, depending on how many other things we have going on. Normally, you can
view them within a few days.
"When I go to a gallery, it just says Loading" or "I can't view the galleries."
This seems to be an issue for America Online (AOL) users. AOL seems to have issues with
several sites on the Internet, including the galleries on this site. To work around this issue, you
can connect to AOL, then minimize AOL and then open Internet Explorer, reopen this site, and go
to the galleries. The galleries have also successfully tested with Mozilla Firefox.
"I got the pictures that I ordered, but they are cropped differently than they are displayed in the
galleries. Why is that?"
This answer will be a little technical. Images come out of the camera with a 2:3 ratio (for every 2
inches wide, it is 3 tall or vice versa). So, this is the perfect ratio for 4" x 6" images. However,
other sizes have a different ratio. When I crop images, I use a 3:4 ratio, which allows for a middle
of the road image as far as printing is concerned. So, I use my best judgement when fitting these
images to the print size requested.
"I got my order, but I'm not pleased with them."
I haven't heard this yet, but if you get your pictures are you aren't satisfied with them, return them to
us for a full refund. All we ask is that you tell us what it is that you don't like about them so that we
can improve our services.
"Can I get products other than those listed?"
If there is something that you would like to purchase with your selected image on it, just ask. If we
can't get it through our regular lab, we will try to find it elsewhere.
"I don't want my child's picture listed on the website."
Not a problem. If you would rather have his/her picture removed from the website, just say so and
we will remove it. When you make the request, give us an image name so that we will know what
your child looks like for future reference.
"I know someone who would love to look at these pictures, but they do not have a computer."
Well, they have a couple options here. Most public libraries have computers with Internet access
for public use. Or, they may check with friends and neighbors to see if they can use their
computer to look at the pictures. If neither of these is an option, then we are working on a master
index in print. We hope to be able to display these books of thumbnailed (small) images on days
that we are shooting pictures. If someone approaches us at a game and expresses interest in
seeing the pictures, we will do what we can to make that happen.
"You shot a lot of pictures at the game, but I see very little or none of my child."
We make every effort to shoot every child in a game. However, substitutions, player position, and
photographer's position can make this difficult at times. If the photographer is shooting from first
and a child is playing first, then there will likely be very few good shots of that child's face. Also,
some positions have more action during a game than others. If you request that we take pictures
of your child, we will do what we can to make sure that we concentrate on getting good images of
your child.
"Did you get a picture of that great play?"
Well, it depends on the location of the play and the position of the photographer. Covering an
entire baseball field with one camera can be a difficult task. Many times, we can anticipate the
play and get into position to shoot the ensuing action. But, we are going to miss a few here and
there.
"Why haven't you shot more of our games", or "Why haven't you shot pictures at our game
yet?"
Right now, I'm working without a master schedule, so I am essentially winging it. We try to go to
all the games that we have advance knowledge of. Sometimes, we will just go to the fields
hoping that there is a game that night. If you want us to shoot a game, just let us know where and
when, and we will do what we can to get there.
"My child has an 8:00pm game. Can you take pictures?"
No. The equipment we use has great reach, but does not do well as the sun goes down or under
the light.
"Are you sanctioned by Clendenin Little League?"
Yes. Firestorm Photo has been given permission byClendenin Little League to take and sell
pictures at any of its games. A portion of the sales of these images is donated to the league.
"Will you take pictures at an away game?"
No. Without league permission from the other league, Firestorm Photo will not shoot pictures at
any field not run by Clendenin Little League.
With capturing up to 300 images a game, getting the pictures online after a game takes some
time. After the photos are taken at the event, everything becomes a one-man show. The pictures
are cropped, rotated, color corrected, enhanced, and indexed. All images are checked for focus
and composition, and the bed images are discarded. Then the gallery has to be created and the
files transferred to the web host. For very hour shooting, there is typically 1 to 1 1/2 hours of
post-production to get them online. And the more games that are shot in a day, the longer it takes.
However, we try to get the pictures up as soon as possible. The amount of time it takes to get
them online varies, depending on how many other things we have going on. Normally, you can
view them within a few days.
"When I go to a gallery, it just says Loading" or "I can't view the galleries."
This seems to be an issue for America Online (AOL) users. AOL seems to have issues with
several sites on the Internet, including the galleries on this site. To work around this issue, you
can connect to AOL, then minimize AOL and then open Internet Explorer, reopen this site, and go
to the galleries. The galleries have also successfully tested with Mozilla Firefox.
"I got the pictures that I ordered, but they are cropped differently than they are displayed in the
galleries. Why is that?"
This answer will be a little technical. Images come out of the camera with a 2:3 ratio (for every 2
inches wide, it is 3 tall or vice versa). So, this is the perfect ratio for 4" x 6" images. However,
other sizes have a different ratio. When I crop images, I use a 3:4 ratio, which allows for a middle
of the road image as far as printing is concerned. So, I use my best judgement when fitting these
images to the print size requested.
"I got my order, but I'm not pleased with them."
I haven't heard this yet, but if you get your pictures are you aren't satisfied with them, return them to
us for a full refund. All we ask is that you tell us what it is that you don't like about them so that we
can improve our services.
"Can I get products other than those listed?"
If there is something that you would like to purchase with your selected image on it, just ask. If we
can't get it through our regular lab, we will try to find it elsewhere.
"I don't want my child's picture listed on the website."
Not a problem. If you would rather have his/her picture removed from the website, just say so and
we will remove it. When you make the request, give us an image name so that we will know what
your child looks like for future reference.
"I know someone who would love to look at these pictures, but they do not have a computer."
Well, they have a couple options here. Most public libraries have computers with Internet access
for public use. Or, they may check with friends and neighbors to see if they can use their
computer to look at the pictures. If neither of these is an option, then we are working on a master
index in print. We hope to be able to display these books of thumbnailed (small) images on days
that we are shooting pictures. If someone approaches us at a game and expresses interest in
seeing the pictures, we will do what we can to make that happen.
"You shot a lot of pictures at the game, but I see very little or none of my child."
We make every effort to shoot every child in a game. However, substitutions, player position, and
photographer's position can make this difficult at times. If the photographer is shooting from first
and a child is playing first, then there will likely be very few good shots of that child's face. Also,
some positions have more action during a game than others. If you request that we take pictures
of your child, we will do what we can to make sure that we concentrate on getting good images of
your child.
"Did you get a picture of that great play?"
Well, it depends on the location of the play and the position of the photographer. Covering an
entire baseball field with one camera can be a difficult task. Many times, we can anticipate the
play and get into position to shoot the ensuing action. But, we are going to miss a few here and
there.
"Why haven't you shot more of our games", or "Why haven't you shot pictures at our game
yet?"
Right now, I'm working without a master schedule, so I am essentially winging it. We try to go to
all the games that we have advance knowledge of. Sometimes, we will just go to the fields
hoping that there is a game that night. If you want us to shoot a game, just let us know where and
when, and we will do what we can to get there.
"My child has an 8:00pm game. Can you take pictures?"
No. The equipment we use has great reach, but does not do well as the sun goes down or under
the light.
"Are you sanctioned by Clendenin Little League?"
Yes. Firestorm Photo has been given permission byClendenin Little League to take and sell
pictures at any of its games. A portion of the sales of these images is donated to the league.
"Will you take pictures at an away game?"
No. Without league permission from the other league, Firestorm Photo will not shoot pictures at
any field not run by Clendenin Little League.
Frequently Asked Questions (F.A.Q.)
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